faq
Most common question about our services
VeriFone VX520 - Bold print?
1. Press F2 and F4 at the same time
2. Prompt for the password and key in 1 alpha alpha 66831
3. In system mode, press 1 for Edit Parameters
4. Press ENTER to select Group 1
5. Prompt for the password and key in 1 alpha alpha 66831
6. Press ENTER at “File: CONFIG.SYS”
7. Press 1 to add a New Parameter
8. Key in the name of the parameters * 3 alpha 2 alpha 7 alpha alpha 5 alpha alpha (*DARK) and press Enter
9. Key in the value which should be 5 for optimal output and press ENTER
10. Press the red CANCEL button
S80 - Modify Font Size?
1) Select Menu
2) Select Operation Settings
3) Select Receipt Print
4) Select Font Size
S80 - Message : “so open error uai” appears?
1) Symptom : “so open error uai” shows when turn on S80, and nothing works.
2) Turn off using power button.
3) By pressing 'MENU' button, press power button.
4) If Menu appears, select '3.Remote Download '
5) Select '1.New Download'
6) Select '2.TCP'
7) Input Remote IP : 216.238.144.195, and then Enter
8) Input Remote Port : 8582
9) Enable DHCP : `{`1`}`YES
10) Input Terminal ID : 80808080 > Enter > Download starts
11) 'DOWNLOAD OK!' appears > Press 'CANCEL' button twice > reBoot
12) Automated process : Downlod > Installation > reBoot
S80 - Change Report type?
1) Select Menu
2) Select 1. Reports
3) ENTER PASSWORD: `{`990712`}` or `{`MM.DD.YYYY`}`
4) Select 2. Current Report
5) CUR.REPORT TYPE: SELECT one FROM '1. Condensed Report / 2. Short Report / 3. Journal Report / 4. Totals Only'
6) SELECT PMT TYPE: SELECT 1. ALL
7) SELECT CARD TYPE: SELCT 1. ALL
8) SORT METHODS: SELECT one FROM '1. By Trans. # / 2. By Card Type'
9) SELECT TRAN. TYPE : SELECT 1.ALL
10) SET CUR. DEFAULTS ENTR=YES, CANC=NO > ENTER
11) Print
S80- Change Date/Time?
1) Push Menu button
2) Select 5. System Settings
3) Select 1. Date/Time Setup
4) Input Date using key pad (MM/DD/YYYY) > ENTER
5) Input Time (HH:MM:SS, 24 hour base (ex: PM 3:55 → 15:55)) > ENTER
S80 - DHCP errors ?
1) Check the connection of Ethernet cable
2) Replace Cable and port
3) Terminal : Check physical connection status of Modem AND/OR Switch Hub
4) Confirm the Internet Connectivity by using PC or Mobile devices
5) Power off Modem ( at least 20 seconds ) > Reconnect Model
6) If using Switch Hub, try Direct connection between Terminal and Model
VX520 - Change setting to use INTERNET?
1. Push '6'
2. Input PASSWORD 1@@66831
3. Change All to 'COMSERVER' and set 'BACKUP' to 'DIAL'
S-80 & VX520 - Invalid batch sequence?
1. Pax S-80
Push Menu button > Select '5.system options' > Select '5.database' > Select '2.clear database' > Select '5.system options' > Select '2.batch number' > Set '3' if number is '2'
2. VX-520
Push Enter button >set up >clear batch > merchant > Replace device id
* If Normal Transaction is not proceeded, Test Transaction using TEST CARD# of FirstData.
- 1 cent transaction Test > refund > batch close
- Test card # of First Data
: 4005 5500 0000 0019 exp:0222